Complaints Process

Whilst we are very proud of our school, we know that no one gets things right all the time. We are committed to working with you to provide the absolute best for all our children and this includes responding quickly and proportionately to concerns that you raise.

We believe that learning is a lifelong endeavor, and we have systems in place to monitor any concerns and complaints received so that we can evaluate how quickly we resolved matters and how effective resolution was and use this to improve our practices.

If you are concerned or unhappy with the way the school or a member of its staff has treated you, or you are concerned or unhappy with the way the school is operating its policies and procedures, then you can raise your concerns or make a complaint.

We encourage members of the school community to raise any concerns they have with us at the earliest opportunity, in order that they can be addressed in a timely manner.

Please refer to attached documents which explains the school complaints process.